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Attributes showing in variations despite they have been set as not shown

ISABELLA GUTIERREZ M

Please check the video:

 

https://files.fm/u/uq2mfctw5

 

 

Golam Kibria

Hi MARIA F,

Please check now.

Either the product was not saved properly or it was a caching issue.

Is there anything else I can do for you?

Thank You

Golam Kibria

Hi MARIA F,

I have replied to your query from our live support channel. There is a plugin conflict and it restricts WooCommerce default behavior. As a result, you are having trouble displaying those attributes.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Thank you