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invoice still missing

Peter Wild

Invoice button of last purchase is available, however the invoice pdf  will not load.

#109204

Golam Kibria

Hi Peter,

I am sorry for the inconvenience.

Is this a new purchase or renewal?

We will need your login details for our site.

Please share the details so we can check the issue for you.

Thank You

Peter Wild

2022-04-16    I just sent a second  email to  [email protected]   with all required data.  I attached all of them below.

 

This was an automatic prolongation order

Here are the details you requested

Clicking on invoice button results in error message

Golam Kibria

Hi Peter,

Please share your login details for our site.

We need this to process your request.

Hope to hear from you soon.

Thank You

Golam Kibria

Hi Peter,

Thanks a lot for sharing the details.

I have forwarded your request and will notify you once it is processed.

Thank You

Peter Wild

I cannot understand why it takes so long to provide a  pdf-invoicve to the last purchased item. Please hurry up.
2022-04-22

Golam Kibria

Hi Peter,

I apologize for the delay.

Please check now.

We have updated your account.

Thank You