Hi Crystal Earth Ltd,
We are sorry for the inconvenience.
I am sure that your problem is resolved by now.
If you still have an issue, please let us know.
Thank You
Hi,
No we still do not have access to download. Can you please check our account and advise.
Kind regards,
Elizabeth De Meester
Hi Crystal Earth Ltd,
We will need your login details for our site.
We will wait for your response.
Thank You
Hi,
[****]
Kind regards
Hi Crystal Earth Ltd,
Please check now.
Let me know if the problem is resolved.
Thank You
How long after purchase will our download be ready
Crystal Earth Ltd De Meester
We purchased the above plugin but it usn’t yet available in our account. Can you tell us when it will be available?
We have 2 orders, #108158 and #108207 . The status of both is pending. The payment didn’t go through on one so we made another order but it is still not available.
Thank you for your help.
Elizabeth De Meester