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Images are not loading on quick preview

Radoslav Moska

Hey guys, I just noticed that my images are not loading in quick preview (I think this happened after latest plugin update). It’s endless spinning. Second issue is that after thumbnail regeneration all photos are still blurry (storefront view).

Thanks

 

Screen Shot 2022-03-13 at 5.20.22 pm.png

Hakik Zaman

Hi Radoslav,

Thanks for reaching out to us. Can you please reproduce your issue on our staging site?

Please let me know so that I can create a staging environment for you.

Hope to hear from you soon!

Thank You

Radoslav Moska

Yes of course but to be honest I have no experience with staging sites (no idea what we going to do but I am happy to do anything to solve this issue)

Hakik Zaman

Hi Radoslav,

It’s a development local site, please login here and set up your theme. And try to reproduce your issue here.

https://wptestbox.com/107502/wp-admin/

Username: admin

Password: RHwhJ!!4TLOW6AOD9k

Note: I have installed the necessary plugins and added sample products for you.

Thank You

Radoslav Moska

Thank you, do you have any advice for me how to copy my site there? I am using Porto theme and many plugins for functionality, it will take very long time to replicate everything. I can give you login to my website if you want to have a look instead.

Hakik Zaman

Hi Radoslav,

Can you please check this issue using the following versions?

Additional Variation Images Gallery 1.2.9Download Link

Additional Variation Images Gallery Pro 1.2.7Download Link

Please let me know the result. Hope to hear from you soon!

Thank You