Hi Allen,
Thank you for reaching out to us. From your error log, we didn’t find any issues with our plugin. But we found flexslider on your error log.
Are you using any other plugin for the image gallery? Please make sure if your theme has any gallery facility for WooCommerce.
If they have any gallery facility you should disable it from their settings or ask them a hook to disable their gallery and enable WooCommerce default gallery.
Please also kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and Additional Variation Images Gallery Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
Image load fails, spins infinitely on Woocommerce product page
Allen Chi
Hi,
We are assessing the plugin, however have found that there will randomly be product pages that will fail to load. Disabling the plugin causes operatio nto return to normal, albeit without the variation functionality. Chrome console output is below.
I don’t see any pattern to which pages end up having the error. I have tried recreating the page from scratch, and loading the products again, however the page exhibits the same problem after completion of import. I looked through the import CSV and see nothing that makes the product different from others (besides the obvious name/sku etc).
Assistance would be appreciated.
Thanks,
Allen