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Public
Ticket #105920
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I found this that, issue is happening when i am activating OceanWP theme’s infinite scroll
Hi Radhika,
Thanks for reaching out to us.
It’s a development local site, please login here and set up your theme. And try to reproduce your issue here.
So that, I can refer the issue to our development team.
https://wptestbox.com/105920/wp-admin/
Username: admin
Password: muQafMj!q2Ae8mq1UE
Note: I have installed some necessary plugins and uploaded some sample products for you.
Thank You
Hello,
please check the store page.
problem is appearing when i install “Additional Variation Images Gallery for WooCommerce“.
problem goes away when i deactivate it.
Hi Radhika,
Did you reproduce the issue on our test site? I have enabled the OceanWP theme’s infinite scroll but didn’t find the auto-scroll issue.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It will help me figure out the issue quickly.
Hope to hear from you soon!
Thank you
Hello
i have resolved the scrolling issue by not using infinite scrolling but another issue is appearing.
That i you can see on store page.
Here is the link – https://wptestbox.com/105920/?post_type=product
All the product’s images are appearing multiple times and it is not working good.
Please check the additional plugins that i have added in the demo that i am using in my site which are making this issue with using “Additional Variation Images Gallery for WooCommerce“.
Hello, is there any update on this?
Hi Radhika,
Thanks for reproducing the issue on our test site.
I have disabled both Swatches and Gallery plugins for a test.
Our plugins are still disabled and the images are displaying twice.
It seems like the issue is coming from the Iconic Image Swap for WooCommerce Plugin.
Login credentials are already given you can check them by yourself.
Thank You
Page is scrolling down on selection of swatches on archives and search page.
Radhika Mehta
Hi there.
I am facing an issue with Variation Swatches For WooCommerce, when i click on any variation swatches then the page is scrolling down automatically.
How to resolve this? I have tried deactivating all other plugins but it is happening with elementor.
Thank you.