fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Site is not working anymore after installing the variation swatches pro

Yvonne Böni

Hello, I bought the Variation Swatches Pro plugin. Since I am using it, the site has been very very slow and is not working right anymore. Especially the mobile version. Can I please get help since a working site is so important for us. We can not sell anything that way. Thank you so much.

Yvi – MAIN Design

Golam Kibria

Hi Yvonne,

Can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Yvonne Böni

Hello Golam

Thank you for getting back to me. Once we put in different variations, the site got very slow. The site is getting even more slow once we show the different colors of the product on the front side (when we enable swatches). Once I disable swatches, it works better again. But for us it is important that the customer can see the colors at first sight (not only when you klick on the product). Is there a solution for this?

Thank you very much.