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Attribute Behaviour Problem

Hello, I am trying your product for the first time and strangely I have already a problem with the variation after migrating the site. Attribute behaviour for some reasons doens’t work anymore. Hide, blur or blur with cross don’t work no matter what. I have also tried to reset the plugin with the button but to no avail. I would like to uninstall and reinstall the plugin but I am afraid to loose all the attribute images I have created which are quite many.
Could you kindly help out?
Thank you

Goodmorning. I would like to update with one more info. The only strange behaviour is not only the hide, blur and blur with cross not working. When I select the not available product, which is selectable, I get the following message: No product matches your choice. Try another combination.
This happens when the an image is selected for the attribute.
When I color is selected the message is simply: out of stock

Thank you in advance for your support

 

Golam Kibria

Hi Valmiki,

Sorry for the late response. Will you please try increasing this value?

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Hello Golam,

I did already try to use your solution previously using 30 and 40 and also 1 but it didn’t make a difference.

I now just used 80 and one of the products I am testing works:
https://joyfulatelier.com/prodotto/lana-alaska-50g-colori-vari/

The other though still doesn’t work:
https://joyfulatelier.com/prodotto/amore-cotton-170-100g-colori-vari/

As you can see on the site, the first product has the cross on the product and it is not clickable. The second one has no cross, is clickable and when selected presents the the writing “Esaurito”, which means not available.

Please feel free to have a look in the backoffice. Just let me know if you make any changes.

Here the login data:

[*****]

Thank you,
Valmiki

Ok! Did one more test. I forgot the settings I have used a week ago, so I had to check.

I modify the two products that I mention in the previous post that weren’t working according to the product that works now. The products are crossed only when they are disabled and not when they are only marked as not available or stock is at zero.

Is your product suppose to work in this way? If yes, it means that the setting you told me about worked and we are ok.

Please let me know.

One extra question. Is there the possibility to import/export attributes and images with a csv table?

I have lots of products and as many attributes to load and I would like to find a quick way to do it.

Thank you for your support

Golam Kibria

Hi Valmiki,

Please check now.

Product 1 | Product 2

You had to enable this option.

The basic version of our plugin needs this option checked for the attribute behavior to work.

The premium version has this option so it does not need the above option to be checked.

Let me know if everything is fine on your end now?

If you have further confusion, please don’t hesitate to share.

Thank You

Thank you Golam for your reply.

Another question, maybe I forgot to ask previously. Do you have a method to import/export all attribute data, specifically the images? I have a csv list with all the urls ready to import all images.

Thank you,
Valmiki

Golam Kibria

Hi Valmiki,

Are you referring to the variation gallery images or the variation images?

We have support for the default export/import of WooCommerce.

You can use this to import new products or update existing products.

If you have more queries, please let us know.

Thank You

Hello Golam,

I think they are called image swatches. I am refering to the images that are created for each attribute. I hope you can see the image here below. If yes, I am refering to the small thumbnails.

Do you think you can help?

Maybe if I buy your premium version?

Thank you

Golam Kibria

Hi Valmiki,

Unfortunately, this feature is not currently available.

Will you please add your feature request here: https://storepress.fider.io/

Thank You

Golam Kibria

Hi Valmiki,

I will share this with our development team to take this under consideration.

We really get excited & honored when you use our plugin on your site.

If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your rating keeps us inspired.

Can I close the ticket now?

Thank You