Anyone able to help me out? We have a product release coming by the end of this week and I’d really like to use the pro version of this plugin!
Public
Ticket #104476
Hi Wesley,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
Ticket is closed.
Gallery dissapears when switching variation
Wesley Feijth
Hi !
Whenever you switch the variation, the gallery dissapears! The strange thing is, that it’s still working (you can click it, but you can’t see it).
How to fix this? I’m thinking about buying pro, but this is a big problem.
Greets,
Wesley