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swatches not functioning correctly on single product page

Sandor Nemeth

Hi there,

I have two issues on the single product page.

Please see video link for explanation. https://files.fm/u/tv8g8qn3h

Issue #1: At the bottom of the page, where the related products are, this is controlled by the ‘Archive/Shop’ settings. As you can see, the first click does not initiate the change of the image above it. Only the second click changes the image. This usually occur when I already used the swatches of the main product of on the single product page.

Issue #2: When selecting a swatch at the related products at the bottom, the main product’s picture changes accordingly too. This I really want to solve. And I also want to have the swatches at the related products too. I know I can easily hide them on the single product page only by css. But I want to have the swatches at the related products as well.

I gave you site access, you can have a look, if you need to. It is a staging site only.

Thank you!

Kind Regards
Sandor

Hakik Zaman

Hi Sandor,

Thanks for reaching out to us. Could you please check now?

I just flush the object cache from here. It will resolve the issue of double-tapping on the swatch.

You can deactivate Redis Object Cache then check.

Thank You

Sandor Nemeth

Hi,

Thanks for the quick feedback.

Please use this product, to test the behaviour. https://manala.hu/termek/manala-babafeszek/

I checked now flashing the object cache, also disabling it, but the issue#1 still occurs.
Important, that first please switch between the main products swatches: http://prnt.sc/26c0q3h It seems to me that that triggers the error. Only after that try to see how the related product swatches behaves.

Thanks,
Kind Regards

Sandor

Hakik Zaman

Hi Sandor,

Could you please temporarily activate any default theme rather than the Blocksy theme?

Then check, is it happening or not.

Hope to hear from you soon!

Thank You

Sandor Nemeth

I tried, and I can confirm that neither of the two issues are present with ‘Twenty Twenty-One’ theme.

Unfortunately at this point, I can’t go to a different theme. Is there anything you can do?

 

Thanks

Hakik Zaman

Hi Sandor,

Thanks for confirming the information.

It’s a development local site, please login here and set up your theme. And try to reproduce your issue here.

https://wptestbox.com/104134/wp-admin/

Username: admin

Password: L2YaQM$e(1)n@QzXUs

We are working on Version 2 of the Swatches plugin. If you reproduce it we will test it with our new version. Also, I can refer the issue to our development team.

Thank You

Sandor Nemeth

Thanks, I’ll do that. I’ll give you feedback soon.

Hakik Zaman

Hi Sandor,

Thanks a lot for your co-operation. I have updated the plugin to version 2 (both free and pro).

The issues are not happening from my side.

Please keep in mind, it is not fully ready and is under the development phase.

You can install your Blocksy pro companion to test and let us know if you found any issues.

Hope to hear from you soon!

Thank You

Sandor Nemeth

Hi Hakik,

It is working now!

I installed Blocksy Pro. I also tested the Custom Variation Gallery Source functionality. http://prnt.sc/26ce3hr

With your 2.0 version, I don’t see this issue anymore.

 

Can I deactivate Blocksy Pro now? Or do you want to take a look?

When are you planning to release 2.0? Can I try it on my main site?

Thanks!

Sandor

Hakik Zaman

Hi Sandor,

Can I deactivate Blocksy Pro now? Or do you want to take a look?

If you didn’t find any issues then you can deactivate Blocksy Pro. You can perform all the tests on our dev site, it is open for you.

When are you planning to release 2.0? Can I try it on my main site?

It is not ready for your production site. So, please don’t use version 2 on your production site. It is 70% done and not ready to use yet. It is a breaking change. So, it is difficult to say the exact date. Hopefully, it will be released next month.

Thanks again for your co-operation

Sandor Nemeth

Thanks!

Looking forward to the update. We are planning to lunch this site only next month. So for me this issue is not urgent.

I appreciate the support, I am glad I choose this plugin for this purpose.

Regards

Sandor

Hakik Zaman

Hi Sandor,

Thanks for your appreciation. I will notify you, once I get any update from the development team.

Though you will get notification on your plugin lists page from the backend 🙂

We really get excited & honored when you use our plugin on your site.

If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your rating keeps us inspired.

Thank You

Sandor Nemeth

Hello Hakik,

I found an issue with the main site. The out of stock items are not crossed, or blured out.

Even though I set the options for this to work. There is no effect on how this works.

Can you please look at the site? Or should I ignore this and wait for 2.0 version?
https://manala.hu/termek/manala-babaparna/

I use still the 1.1.19 on our main site.

What do you suggest? Can you look at the site?

 

On the test site you provided, the out of stock markings are working nicely.

 

Thank you!!

Kind Regards

Sandor