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Edit attribute issue

Ryan Caesar

I am using Variation Swatches For Woocommerce Pro and am having an issue when editing a global attribute.

I need to slightly alter the text of a global attribute but when I editing it through products > attributes > configure terms it makes the attribute on the variable product crossed out and unavailable as if it is out of stock. I have checked and all variables and values are showing in stock but it still shows with a red cross and not selectable.

Could you tell me if this is an issue with your plugin or if I need to edit the attribute and different way or go through a different process to get the variable to shows as available/in stock again.

Thanks in advance.

Golam Kibria

Hi Ryan,

Thank you for reaching out to us. I have just tested this and it did not happen on my end.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you