Hi Marketing,
Thanks for reaching out to us. We are sorry for your inconvenience.
Could you please disable/uncheck this option and check?
Thank You
Hi Marketing,
Thanks for reaching out to us. We are sorry for your inconvenience.
Could you please disable/uncheck this option and check?
Thank You
Hello Hakik,
Thanks for the prompt response.
https://i.imgur.com/PLTofeZ.png this URL doesn’t work / not accessible
I can’t view what option you suggested to disable https://secure.webmedic.com/QCvGzz
Thank you
Hi Marketing,
Could you please check this link?
Swatches (from dashboard left menu panel) > Archive/Shop > Load variation by ajax (disable this)
Thank You
Hi Hakik,
Thanks for your response.
Screenshot still unaccessible https://secure.webmedic.com/34EaIi
Btw, is this https://secure.webmedic.com/JIwAee safe to do directly on live?
Thank you
Hello Marketing,
Screenshot still unaccessible https://secure.webmedic.com/34EaIi
I am sorry for your inconvenience. But the links are working from my side though.
Btw, is this https://secure.webmedic.com/JIwAee safe to do directly on live?
We don’t have any code to delete anything. So, you can turn that option off to check.
Hope to hear from you soon.
Thanks
Hello Hakik,
https://imgur.com/PLTofeZ I was able to view this now.
Our website has the same settings.
The Load archive page variation by ajax is unchecked.
Does this mean its already disabled?
Thanks
Hi Marketing,
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Hello Hakik,
Were getting 2 request/query now (went down from) 4 https://prnt.sc/21ig2xi from all of our products, ex https://www.ijmal.my/product/saara-limited-edition-new/ can you check if both queries are coming from plugin?
Thanks
Hi Marketing,
Thanks for giving the site link. Unfortunately, I didn’t get the request (like your screenshot).
Please check this screenshot.
Thank You
Hello Hakik,
Did you sort the Name column alphabetically? Cause this is what we see https://prnt.sc/21z9hsg
Thanks
Hi Marketing,
Did you sort the Name column alphabetically?
Could you please explain a bit more? I am sorry that I could not get your query.
You can record me reproducing your issue using a tool like this- https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Help Fix Bug With Plugin
Marketing Ijmal
Hello Support,
Reaching out to ask help check and fix issue with Variation Swatches Plugin
https://secure.webmedic.com/Vuajja
Your plugin is sending mutliple requests to get variation on the product page
http://ijmal.my/
This is the website.
Thank you