Want To Add Extra Images Per Product Variations? Download This Free Plugin

Mobile version, the pictures doesn’t change

Inspire Toud

Hello,

First, you have a great plugin, congrats!!
Unfortunately on mobile (only on mobile), if you tap a color, a variation, the image doesn’t change.
You can see this here – https://ecofort.ro/produs/placi-hpl/hpl-solid-colors/ .

We deactivated plugins, but the problem persist. We use Elementor.

Thanks!!!
Alexandru

Golam Kibria

Hi Inspire,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and Additional Variation Images Gallery for WooCommerce Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Inspire Toud

Thank you Golam,

It seems that you plugin has an incompatibility with Elementor Pro. When I activate only Elementor (the basic version, it just works fine). Elementor is the future in wordpress development, I really think that you have to make them compatible. Probably is something that you can fix with low effort.

I sent you login info to be able to replicate the issue and to see behind what is happening.

Thank you!

Alexandru

Golam Kibria

Hi Inspire,

Thanks a lot for your suggestion.

I have also replied to the second ticket that you have open.

I am closing this one as a duplicate.

You can continue with this one.

Thank You