Hi Catalina,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank you
Photo swaping not working correctly
Catalina Perea Dominguez
Hi there,
Additional Variation Images Gallery for WooCommerce is giving me some problems just on google Chrome, and just on smarthpones.
When I’m swapping the photos, they got stuck, as you can see in the video attached.
I let you an example here:
https://share.getcloudapp.com/OAuGB6BA?collection_id=3nfXD3L
This happened more than a month ago, when I updated the plugin, but I hadn’t had time enough to open a sup ticket.
Thank you so much.