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No cross on variations when product is sold out

Tom van Teijlingen

With variable products when a variation is sold out it gets a cross. But when all variations are sold out the crosses don’t show any-more. Is there a way to fix this?

Hakik Zaman

Hello Tom,

Thanks for reaching out to us. We are sorry for your inconvenience.

But when all variations are sold out the crosses don’t show anymore.

Could you please provide an exact link to that product?

Hope to hear from you soon.

Thanks

Hakik Zaman

Hello Tom,

Thanks for sharing the link. When you have no variation to purchase it should display-

This product is currently out of stock and unavailable.

I have duplicated this product for testing. Here is the link- https://sky-amsterdam.nl/xtra/product/isabel-marant-et…limiza-coat-copy/

***Note: To check the above link, you have to log in (because it is a draft product).

Please remove any size variations. Because you have total 5 sizes and you inserted two more extra variations using the “any size” option.

Thanks

Tom van Teijlingen

Hi Hakik,

You’re right those shouldn’t be there,  it’s probably because of a stock-control plugin we used. But when I remove those two variations the crosses don’t show and the OUT OF STOCK notice disappears form the catalogue page.

I’ll see what happens with new products and let you know.

Thanks, Tom