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Doesn’t show variations on catalog

Sergey Buyuk

Hi there, variations are not shown on the catalog page. This is the reason I purchased the Pro verion.

Could you please check? thanks

Golam Kibria

Hi Sergey,

Thanks for reaching us. We are sorry for your inconvenience.

The shared login did not work.

Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue by installing your theme on our local setup.

You can upload the theme file in Dropbox or Google Drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Golam Kibria

Hi Sergey,

Thanks a lot for sharing the file.

You will need a little tweak to make this work.

Do you have a child theme on your site?

If you don’t have a child theme, please create one.

Because we recommend adding the fix in the child theme.

Thank You

Sergey Buyuk

Hi,

I don’t know how to create child theme. I thought the plugin works out of the box. Are there any other options?

 

Thanks

Golam Kibria

Hi Sergey,

Sorry for the inconvenience.

Most themes work out of the box but unfortunately, your theme will require an additional line of code.

I have already added the code in your theme and the swatches are showing now.

I can help you create a child theme. Have you made any customization to your main theme?

Please make a backup of your site and let me know.

Thank You

Sergey Buyuk

Hi Golam,

Sorry for the late reply. I can see it. Thank you very much.

I didn’t make any customizations to the theme. I’ve made all the back ups now.

 

Thanks,

Sergey

Golam Kibria

Hi Sergey,

Everything is set now.

Is there anything else I can do for you?

Thank You