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Clickable Out Of Stock

yonatan biton

I chose this option Clickable Out Of Stock so that I can click on a variation that is out of stock and the customer can leave details (by another plugin) The problem is that it is not clickable as in the attached video https://www.loom.com/share/3dbcfdf8ed6d438dbcb6369de220240d

Golam Kibria

Hi Yonatan,

Please try after clearing the cache. You can also try in a new browser.

Also, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Golam Kibria

Hi Yonatan,

We are from Bangladesh. Please update this on your server. I am getting this error.

I think there might be a conflict with another plugin.

You can do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

I can perform the test once I get access to your site.

Thank you

yonatan biton

Open to your country. But I do not approve of turning off plugins. This is a live site with lots of purchases. If you have no other solution I will perform the test at a time convenient to the site owners