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Drop-out variations

Jan Stancik

Hello,
we are using woo-variation-swatches plugin. We have problem that sometimes variations drop-out and it is not possible to choice any color. It will help when we delete cache.

Do you have experience with this kind of problem?
Mostly it happens when we do some changes on product page (for example confirm many reviews).

 

Please check our website where we are using your plugin.

https://fitstream.eu/sk/produkt/fitstream/

Thank you
Jan

Golam Kibria

Hi Jan,

Yes, clearing your site and browser cache should help.

Will you please record me reproducing your issue using a tool like this? https://www.useloom.com

It helps me to figure out the issue quickly and squash it immediately.

And also don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you