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Plugin Not working

Muhammad Farooq

Hello Ahmed Ehsaan,

This Farooq from company AT ONLINE STORE (www.atonlinestore.com).
I hv bought this varaition plugin on Sun 20/06/2021 10:39 am.

When my developer installed on my web and immediately its causes to help my web again and again.
As we uninstalled this plugin our site working properly.

 

I have already sent you email and unfortunatly no reply from your side.

Mr.Ahsan please sortout this matter ortherwise return my money back

 

Jazakallah

Farooq

0092 347 0630598

 

 

 

 

Tanvirul Haque

Assalamu Alaikum Muhammad,

Thanks for reaching us. We are sorry for your inconvenience.

Could you please do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you