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3 issue’s

Marco Terpstra

Hello! Love the plugin but encountered 4 issue’s:

1
All my swatches disappear if I select the Show Single Attribute option.
I would like to see only the shirt colors and not the sizes in the Category/ Catalog.
Maybe it has to do with the option to put products in the cart on the Category/ Catalog page, but not sure where I can turn that off.
I any way don’t like the option Add to cart on the Category/ Catalog page.

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2
Also the auto select broke one of the products,  https://www.brensons.com/product/majestic-deer-2/. Is there a way to turn off auto select completely in catalog and product page?

2021-04-25 01_53_51-Women – Brensons - Brave.png

 

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3
Images from my newest products are not arriving in the tabs,  while the new designs don’t add pictures they added the color names (color #code I did manual) in  WP-admin -> Products -> Attributes. But my old designs won’t accept the colors.
Is there an easy fix? I would like to see every where the colors and not the picture.

2021-04-25 01_56_59-Kids – Brensons - Brave.png

 

Yours sincerely,
Marco

Hakik Zaman

Hello Marco Terpstra,

Thanks for reaching to us.

First Problem– Please visit this link.

Second Problem– Please check this. After doing that click save changes button.

Third Problem– Please check this.

Looking forward to hearing from you.

Thanks

Marco Terpstra

Thank you! It works, but the only issue is now still that existing products don’t connect with the the colors. Although it has the same name/code. Would like to have this connected rather to this by hand as I have a lot of products.

https://ibb.co/ZcvNWzf

Hakik Zaman

Hello Marco Terpstra,

Sorry for the inconvenience. To connect the color please follow this screencast.

Please let me know, is it resolved your issue or not.

Thanks

Marco Terpstra

Thank you! I can work it out now perfect, lucky newly uploaded are automatic with this haha think Printful adapted or your plugin pulled the right information from Printful after I installed/bought your plugin.

Thanks you again!

Yours sincerely,
Marco

Marco Terpstra

Damn sorry figured out a new issue, the swatches slow my website quit a bit down and GTmetrix says this is the problems: https://ibb.co/zF6c8HH

Tried to play between turning the plugin off en on to reload the page and you can notice quit a slow down with the plugin activated.

Hakik Zaman

Hello Marco Terpstra,

Really sorry for the inconvenience.

Could you please check with GTmetrix again? Before checking, clear your cache > then copy the url from browser address bar > paste it to GTmetrix.

I have changed this and this setting.

Here is the result, there is no Avoid overly large DOM.

Thanks

Marco Terpstra

Awesome thanks, yeah much faster! Thank you very much for your support!

Marco Terpstra

Hello Marco Terpstra,

Sorry for the inconvenience. To connect the color please follow this screencast.

Please let me know, is it resolved your issue or not.

Thanks

Well, have been doing a lot of products/ designs exactly like the screencast video.
But I get now this error in Printful by every product that is changed according to the screencast video.
https://ibb.co/5BpCPzH

So I think it works to adapt it by hand, but gives places for errors. I think when our customer would also get a wrong product Printfull will blame us. So just duplicating excisting ones and that also fixes the problem. (So no action needed).

Hakik Zaman

Hello Marco Terpstra,

We are apologizing for the late response. We have been on weekend leave since Thursday.

The notification is saying- some of variant you have added wasn’t properly configured. Please fill all the field carefully when you are adding variant for a product.

Note: All the product you will upload, will not be same as I showed in the screencast (For example: some product may have size, I showed only color). That was just an example of the procedure. Now, you should create product as per your need.

Thanks