Hi Niclo Vonaesch,
Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
Thank you
Hi Niclo,
Could you update your free and premium version of the WooCommerce Variation Swatches plugin?
The current version of swatches plugins is the following.
Variation Swatches for WoooCoommerce – Version 1.1.13
Variation Swatches for WooCommerce Pro – Version 1.1.13
Please make sure you are using the same version and let me know your reported issue has been fixed or not in this latest update?
Thank You
Hello Niclo Vonaesch,
Could you please clear your cache? if you are using a caching plugin. Don’t forget to clear the firefox browser cache also.
Let me know if the problem still persists.
Thanks
it works. my mistake sorry. i thought i deleted the chache in firefox too
Hi Niclo,
Really pleased to hear that problem is solved.
We really get excited & honored when you use our plugin in your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Sorry to open the ticket again, but unfortunately the color selection still does not work for EDGE & FIREFOX.
The problem is when I clear the cache then it works from time to time for one item. But if I then select another article it does not work again.
Another funny thing. When you put an item in the shopping cart, then the colors are also displayed
In CHROME everything runs perfectly
Hello ?
Hello Niclo Vonaesch,
We are really sorry for your inconvenience. Could you please deactivate the server-side caching plugin? Then check again the problem persists or not.
You can also do a plugin compatibility check. Deactivate all plugins except Woocommerce and Variations Swatches. Then activate the plugin one by one to identify which one is the culprit.
Looking forward to hearing from you.
Thanks
I have identified the plugin. WP Fastest Cache Pro
can you give me a hint, which settings I can make with the plugin. That the color selection works despite plugin. Or do I have to deal with WP Fastest Cache
Hello Niclo Vonaesch,
Could you please check this screencast? Here I have shown the setup of the cache plugin you are using. Please follow the video and check all the browsers.
Let me know if it works from your side.
Thanks
Color variation is not displayed
Niclo Vonaesch
Hello I have a problem.
when I have Variation Swatches for WooCommerce – Pro activated. Does not work the selection in Chrome browser. But for that in Firefox. In Firerfox but for this no colors are displayed but the function goes.