Hi Ryan,
I could not find an early instance of your ticket. Are you sure that you successfully opened a ticket here?
So, will you please explain the problem here again?
Also, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Thank You
Woocommerce additional variation still not working!
Ryan Oleary
I have sent a message before about this. Please get back to me as we have the Pro version of this plugin. Thanks.