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Variation Swatches Pro breaks my site

Rémi DURIEZ

Hello,

I’m sending you this message because I have a problem with the module. As soon as it is activated, my site displays a blank page.
I tried to disable all the modules but nothing changes. When I deactivate the module Variation Swatches Pro breaks my site from my FTP, then the site works again.

Can you help me?

Thank you for your help,

Rémi

Golam Kibria

Hi Rémi,

It can be the case that you are using an older version of the swatches pro plugin. Can you verify that you have the latest version of it. The latest version is 1.1.11.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!