Hi David,
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi Humayon
Thanks for responding, I deactivated the following plugin: “Reusable Content Blocks” and the problem disappeared. I am not using it right now, so it is not a big issue for me, but maybe you can see if there is a compatibility problem and solve it.
Hello David Flores,
Thank you for letting us know about it.
Could please reproduce the same issue in the below test server by using the “Reusable Content Blocks” plugin so that we can debug and make it compatible properly.
admin URL: https://wptestbox.com/petra/wp-admin/
Username: admin
password: Ynv*JXE5vYZ8H5F9x)
Thanks
Swatches work, but the color doesn’t appear, circles are blank
David Flores
Hi
I updated the plugin today and now the circles containing the colors went blank.
It still works, as I hover above the circles the color’s name does appear and it changes the product upon clicking, the only problem is that the circles are blank instead of showing the color.