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Causing Critical Error

Randy Perrie

Only installed the two required plugins and get this error upon launching: https://share.getcloudapp.com/Jru1nmj7

WP Engine tech support provided this info about the plugin error:
2 PHP Fatal error: Uncaught Error: Call to undefined function is_product() in /nas/content/live/estatejeweler/wp-content/plugins/variation-swatches/woo-variation-swatches.php:314nStack trace:n#0 /nas/content/live/estatejeweler/wp-includes/class-wp-hook.php(287): Woo_Variation_Swatches->enqueue_scripts(”)n#1 /nas/content/live/estatejeweler/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)n#2 /nas/content/live/estatejeweler/wp-includes/plugin.php(484): WP_Hook->do_action(Array)n#3 /nas/content/live/estatejeweler/wp-includes/script-loader.php(2004): do_action(‘wp_enqueue_scri…’)n#4 /nas/content/live/estatejeweler/wp-includes/class-wp-hook.php(287): wp_enqueue_scripts(”)n#5 /nas/content/live/estatejeweler/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)n#6 /nas/content/live/estatejeweler/wp-includes/plugin.php(484): WP_Hook->do_action(Array)n#7 /nas/content/live/estatejeweler/wp-includes/general-template.php(3005): do_action(‘wp_head’)n#8 /nas/content/live/estatejeweler/wp-content/th in /nas/content/live/estatejeweler/wp-content/plugins/variation-swatches/woo-variation-swatches.php on line 314

Tanvirul Haque

Hi Randy,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

Hope to hear from you soon!

Thank you

Randy Perrie

Hello,

We disabled all plugins and the site will launch, when we activate the two required plugins we get the critical error. Here is what we see: https://share.getcloudapp.com/WnuByl8p