fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Main image not changing after variation change

Nanomaxi OÜ

Please check video, default variation is “Silver” when changing to “Camel” then main image is changing, but when selecting back to “Silver” the main image is not changing. If I turn off your plugin, it is changing as it should be. I have tested with WooCommerce 4.9.1 and also 5.0, the problem still stays.

https://www.loom.com/share/4db44d370a0b436896790b74f3c7d1ac

 

Nanomaxi OÜ

I have update both plugins to 1.1.9 version, and this problem still exists.

Golam Kibria

Hi Nordes Web,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Nanomaxi OÜ

Hello!

I have updated my post, and added user data. Also please note, that this is testing site, so the license is registered to Alpaka-shop.com webiste, but this is copy of original site to test things out before moving to live.

Golam Kibria

Hi Nordes Web,

There seems to a problem with the WooCommerce Additional Variation Images plugin. If you deactivate the plugin it works properly.

Can you share WooCommerce Additional Variation Images with us? Please upload the file to Google Drive or Dropbox and share the link here.

We will test this locally and fix the issue for you.

Thank You

Golam Kibria

Hi Enrico,

I was able to produce the issue locally and reported it to our development team.

Please be patient. We will solve this and release the fix ASAP.

In the meantime, if you need help with anything else, please let me know.

Thank You

Nanomaxi OÜ

Dear Mr Kibria,

thank you for information, we will wait for it.

Best regards,

Enrico

Golam Kibria

Hi Enrico,

We have released the update yesterday. Please update both the swatches free and PRO to 1.1.10.

Let me know if the problem is solved.

Thank You