Hi yildiz electronic,
I am really sorry to hear about the inconvenience.
Could you record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.
Thank you
Plugin is not fully compatible with theme
When the extension is activated, the gallery photos will stop displaying on the mobile and one image appears
Scrolling arrows do not appear, although they are enabled in the options
There are many similarities
In the previous ticket, I asked technical support to enter the site and try to solve it, but it did not respond to that
I want to get the money back
I don’t want to waste any more time
It is not compatible with the template and you do not provide support
Hi yildiz,
I am the developer of this plugin, Could you add me here on Skype?
My Skype email address is: [email protected]
Please add me and say hi. I am waiting for you there to quickly squash your issue.
Thank
welcome
I do not currently have a Skype program
But I will send you the login data for the site on the e-mail with a description of the problem
I hope you come in and see for yourself
“When activating the plugin
Gallery photos not shown on mobile only one picture appears
And never move
We want it to appear appropriately on the mobile, either below the main image or on the left
Or moving in the same place
It is important that the gallery pictures appear on the mobile
We are very interested in the way of viewing on the mobile phone and on the computer
Be suitable and compatible”
I will send you login information on this email
Hello,
Hope you are doing great today.
In our inspection, we found that your theme is overriding/removing our mobile layout markup that’s why it’s not showing.
Could you please let us know how can we contact with theme developer so that we can discuss with them about it?
Regards
I want money back. The product does not work
yildiz electronic
I want money back. The product does not work well with the site
And technical support did not help me