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Want To Add Extra Images Per Product Variation? Download This Free Plugin

Plugin affects the main image effect

Marsha M

Hi,

I’ve noticed that when I activate the plugin, it affects the display of the product and the size of the image. Please help me to check what is the problem? When I disable the plugin, the main image can be displayed normally. (Currently I have the plugin turned off)

When you enable the plugin, I suggest you check out the display of the two products below.

Model U: https://ponycycle.org/product/model-u-ride-on-pony-2/

Model E: https://ponycycle.org/product/model-e-ride-on-pony-2/ 

 

Waiting for your reply.

Marsha

Hakik Zaman

Hi Marsha,

Thanks for reaching out to us.

From my inspection, you are using the Avada theme and you are using the Avada product gallery.

Your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.

If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.

If that doesn’t help, could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Hope to hear from you soon.

Thank You

Hakik Zaman

Hi Marsha,

Unfortunately, we (support engineers) don’t have access to the email.

So, please don’t reply to the email instead reply to the ticket system.

The issue is with your theme CSS. I have added the following CSS here:

.fusion-woo-product-images {
display: block;
width: 100%;
overflow: visible;
}

Here is a video reference after adding the above CSS: https://www.loom.com/share/73e40460e155463ca693e62f3a5e9921

Hope to hear from you soon.

Thank You