Swatches have stopped working

Breda McGuigan

2 months ago

Hi,

We have noticed that in the last few days the swatches have stopped working on the product pages, it used to show a colour attribute in a small square and the sizes in squares. now it shows drop down menus?

We are using v 2.1.2 and the latest woocommerce.

http://prntscr.com/_gcsUQ4rWLtO

Can you advise please?

thanks,

Breda

Golam Kibria

2 months ago

Hi Breda,

Please give us temporary admin access to your site.

We will investigate the issue for you.

You can use this plugin to create a passwordless temporary admin access link.

Once created, please share the link here.

Hope to hear from you soon.

Thank You

Breda McGuigan

2 months ago

HI,

Link added.

Thanks

Golam Kibria

2 months ago

Hi Breda,

Please check your site now.

Follow this tutorial to replace the color names with color swatches.

Is there anything else we can do for you now?

Thank You

Ticket is closed.

Please login to re-open this ticket