Maybe is there a way we can make single products? But still connect the products with eachother to show the variation swatch? So we can display all the images. Or else it makes no sense for us to keep the premium additional images swatches.
Hi Tony,
Thanks for reaching out to us. We are sorry for our late response. We were on a vacation.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Hope to hear from you soon.
Thank you
Hello,
https://www.loom.com/share/2303b0b7f9a54c4998d0f53e2004631f?sid=51cc9f92-afa6-460d-986c-948b5f85acc4
Here you can see the plugin bugs with our theme. Our theme says that the getwooplugin is the problem. Now I have bought this plugin but it does not work. We cannot add extra variation images without our product photo gallery bug out.
How can we fix this? We want still to show people we have color options. But also want the images to be diplsayed properly.
Hi Tony,
Thanks for giving me the screencast.
Yes, our plugin overrides the gallery layout. This is how our plugin works.
If you want to keep the theme gallery layout(/style) with the additional variation images gallery feature, unfortunately, it is not possible.
There are plenty of themes and each has its structure. So, our plugin added our gallery markup to display it.
If you are not satisfied with the gallery layout, you can ask for a refund.
Please open a new private ticket with your Order ID and License key.
I will forward that to our Sales and Marketing team.
Thank You
Hi Hakik,
Is there a way we can create single products for every product variation. But still connect them so we can still display the color variations?
Hi Tony,
Unfortunately, the feature is not currently available.
Please send the feature request here: https://storepress.fider.io/
and ask your other to upvote it.
Cheers!
Hello,
Is there any way we can fix the issue? Because we really enjoy working with the plugin, only the current bug keeps us from using your plugins.
Maybe we could get in a call and discuss the possibilities? Our theme support also mentions to contact your support.
Hope we can fix the underlying issues so we can keep working with your plugins.
Hi Tony,
Unfortunately, our plugin will not work with your current theme layout.
Once you install and activate our plugin, it will replace your current theme markup.
So, it is not possible at this moment.
Thank You
Extra images variation bug
Tony van Phan
Hello,
We are using variation swatches pro and additional variation images pro, but we have a plugin with your plugin and our theme. Please view our screenshots.
The plugin does not work with our current theme: Konte. The additional images bug out and don’t show nicely in the carrousel.
