Swatch Icons

Hi Daniel,

It seems that you have customized those icons.

The CSS is coming from your child theme.

If you have more questions or confusion, please let us know.

BTW, the premium version of the plugin is inactive on your site.

You need to update it to the latest version to activate it.

Please download the premium plugin from your account.

And perform a manual update like this.

Thank you

Hi Daniel,

Did you ask for a refund from us?

Please share the order number here.

I will forward your request to our team.

Thank You

Hi Daniel,

I have forwarded your ticket to our team.

We will inform you once the refund is processed.

Thank You

Hi Daniel,

I hope that you are doing great.

We are still waiting for your confirmation.

Hope to hear from you soon.

Thank You

Hi Daniel,

I apologize for the inconvenience.

We (support team) don’t have direct access to the email.

I have forwarded your ticket to my team.

We will inform you once the refund is processed.

Thank You

Hi Daniel,

I hope that you are doing great.

We have asked Paddle to process the refund.

We could not do it from our end as the window has expired.

Hopefully, you will get an update by today.

Thank You

Hi Daniel,

We apologize for the delayed response (it was our weekend).

I have forwarded your ticket to our team.

Thank You