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Gallery images not showing correctly

Rodrigo Pinho

In my website when a variation is selected the gallery breaks, expanding to the bottom hiding the images. We use your plugin for variation swatches.
https://prnt.sc/c1Se-PFhPWFK

Hakik Zaman

Hi Rodrigo,

Thanks for reaching out to us.

Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.

If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.

Note: Our gallery plugin is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.

Hope to hear from you soon!

Thank you

Rodrigo Pinho

Hi Hakik thank you for the reply. I use hello theme from elementor, don’t where i can find the gallery feature on the theme…?
Also i don’t know how i can enable the woocommerce gallery.
Should i contact the support from elementor?

Hakik Zaman

Hi Rodrigo,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can use this plugin to create instant passwordless login links.

Or,

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!