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swatches dont seem to be selecting properly

Paul Houlton

HI there,

 

My images swatches dont seem to be selecting correctly for my variations

https://kentdubs.com/product/vw-screen-cover-with-eyes-blackout-sophie-eyes-t2-bay-window/?v=79cba1185463

Example the black or grey screen cover colour and then the eye colours are all variable attributes and wont select

SO customers cant select the eye colours

Your help is appreciated, Regards Paul

 

Hakik Zaman

Hi Paul,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists.

=> If the problem is resolved, you will understand which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you