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Parent (default) image not restored when all variations are de-selected

Eric Embacher

Each product card on my product archive page shows the image for the parent product by default. When a variation is selected, the image updates to be specific to the variation selected (GOOD).

When all variations are de-selected (either by toggling variations swatches off of clicking “Clear” the parent image is not restored—it remains showing the variation of the last selected variation.

https://jxj225vmij-staging.onrocket.site/shop/

Hakik Zaman

Hi Eric,

=> Install & Activate a plugin called Health Check & Troubleshooting.

Please kindly do a theme conflict check by doing these steps to identify the error :

=> Enable the troubleshooting mode- https://paste.pics/QXIXW

=> Activate a default theme like StoreFront- https://paste.pics/QXIYF

=> See if the problem persists. 

=> If the problem is resolved, you can understand if the issue is arising for the theme or not.

Also, kindly do a plugin compatibility check by doing these steps to identify the error :

=> Enable the troubleshooting mode- https://paste.pics/QXIXW

=> Deactivate all of your additional plugins except WooCommerce and Variation Swatches Plugin in troubleshooting mode.

=> See if the problem persists.

=> If the problem is resolved, you can understand which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank You