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Variantions not checking the stock

Himansh Pahwa

Hi,

 

I am using free version of Variation swatches plugin and observed that when we select the variation, it does not check the current stock of the product as this creates the issue in such a way that when the product page is cached, it shows the product is in stock and people try to place the order for the same. On the cart page it blocks the customers from placing the order. I think we should check for the live quantity of the selected variation just when customer selected the variations so not to create discrepancies.

Hakik Zaman

Hi Himansh,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists.

=> If the issue is resolved, you will understand which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this- https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you