Hi Lindsay,
We apologize for the inconvenience.
Please download the premium plugin from your account.
And perform a manual update like this.
Let me know if the problem is resolved.
Thank You
Public
Ticket #155392
Update
Lindsay Whitehead
Hi,
My plugin has stopped working. It’s currently inactive, and I’m sure it’s because it’s out of date and needs to be upgraded. Payment must not have been automatic for some reason. Please let me know how to proceed.