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urgent help

Noga Dekel

urgent help with set up not able to install – tells me to go pro even though i have already purchased

Noga Dekel

Whatever i do i cannot fix the size for it to be one line, it still goes vertical even though i select horizontal

please help asap

Golam Kibria

Hi Noga,

We are sorry for the inconvenience.

Have you downloaded and installed the premium version from your account?

Here is the installation guide for the premium version.

Thank You

Noga Dekel

yes i have it up and running thank you

i only have the desktop view issue (mobile is fine) which i cannot seem to fix please help me if you can

 

Golam Kibria

Hi Noga,

Please share a product page link with us.

Thank You

Golam Kibria

Hi Noga,

It seems that it is getting a fixed width from your builder.

Please try to adjust the width from the builder.

Let me know if this helps.

Thank You

Noga Dekel

Hello Golam,

 

Can you please tell me exactly what to do? I am afraid i cannot seem to figure it out :/

 

Thank you

Golam Kibria

Hi Noga,

Please access the product template from your builder and set a higher width for the variation option.

Let me know if this helps.

Thank You

Noga Dekel

do i do this from Elementor or Site Builder?

Thank you so much for your help

Noga Dekel

or if you know the correct size it should be to display properly?

Golam Kibria

Hi Noga,

Please try adding the following CSS to the customizer (Appearance > Customize > Additional CSS):

table.variations tr th {
min-width: 600px !important;
padding-left:0;
}

I will wait for your feedback.

Thank You

Noga Dekel

Ohh you are the best thank you! i will try now be right back

Noga Dekel

Golam, you are THE BEST!

You fixed it! Works beautifully now. thank you for taking the extra time to help me, and for providing options and detailed explanations. I truly appreciate you!

Noga Dekel

You can have the best day ever, like you just made my evening the best!

I will definitely go ahead and leave a review. Your help was kind and efficient. thank you Golam:)

Noga Dekel

Dearest Golam, do you have a direct link or other way i can leave a review without having to reset my password as i cannot seem to have it:/ if not, i will do it Sunday when our developer returns and responds to my email!

 

Respectfully,

Noga

Golam Kibria

Hi Noga,

Sorry for the inconvenience.

Unfortunately, there is no direct link for this.

You will have to log in there first.

Please take your time.

Thanks a lot & have a great day

Golam Kibria

Hi Noga,

I hope that you are doing great.

Please don’t forget to share a review for our support.

Thanks a lot & have a great day