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The vertical (left position) thumbnail for the mobile version does not work

Victor Valero

I recently started using the free version of their Variation Gallery for WooCommerce plugin. but, I don’t know if it has an additional configuration because the vertical position to the left of the thumbnail on cell phones does not work. but it works in the desktop version on my website.

How can I solve this problem? Is it with some additional configuration or code? Or is it a version problem that they haven’t solved yet?

Plugin version: 1.3.21

Hakik Zaman

Hi Victor,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and Additional Variation Images Gallery Plugin.

=> See if the problem persists.

=> If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Victor Valero

Hello Hakik,

I just discovered that this effect works correctly in Google Chrome, but not in the Safari browser. Do you know how I can correct this?

I think I should add some webkit to the code or something. Please tell me this or maybe an option needs to be activated in the plugin, thank you very much!