Customers need to double click for select

Hello Hakik, could you please test on iPhone? Currently, the selection feature is not working on three different browsers. This is a critical issue, as most of our customers use iPhones and Safari browser according to our Google Analytics.

Here is the video: https://www.loom.com/share/8530bc41ac6b4710b2d53c79c9913075?sid=c2ee32ed-dc54-4820-90c3-7fab04cd8261

Dear Sir,

I am writing to follow up on an issue we discussed earlier. Despite the passage of two weeks, we have yet to receive any updates or communication regarding the resolution of the problem. To illustrate the issue further, please find attached a screenshot indicating that an order was placed without the selection of a variation, as the variant was only highlighted and not selected, leading to its omission from the final order details.

This is yet another example of the ongoing problem our customers are experiencing when trying to select variations. It remains necessary for them to double-click to select variations, which is less than ideal. We hope that a solution will be forthcoming in the next few days, as our customers’ satisfaction is of utmost importance to us.

Thank you for your attention to this matter.

Best regards,

Jovica

Hello,

After a couple of months, I discovered more about the issue I’m facing in our store. Here is the situation: When a product has more than 4-5 variations, that product becomes unclickable after 12 hours. When I clear my cache, everything is fine until 12 hours pass again. This issue only occurs with products having more than 4-5 variants. I am using the FlyingPress plugin and I have added this product to be excluded from caching.

Here is the screenshot of FlyingPress settings: https://ibb.co/Jtbrhn9

Here is the screenshot of the Product with more than 5 variants: https://ibb.co/Hztzwj5

And here is a screenshot of the product with fewer than 5 variants: https://ibb.co/gT68rrm

Please help me to finally solve this issue.

Thank you!