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Critical error when updating the variation swatches plugin on my website

Patricio Salinas

Hello, I was updating the pluggins for woocomerce and at the moment I was updating the variation swatches plungin a critical error occurred on my website, I updated this plugin once since I updated woocomerce to version 8.4.0, what could have been the error and what can I do to prevent this from happening again?

Golam Kibria

Hi Patricio,

Please download the premium plugin from your account.

And perform a manual update like this.

Let me know if the problem is resolved.

Otherwise, please give us temporary admin access to your site. We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

Add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!