Hi Chandler,
We are sorry for the inconvenience.
We tried to investigate the issue but we don’t have proper access to investigate it.
Please update it with admin rights so that we can investigate the issue.
Hope to hear from you soon.
Thank You
—
I have updated the access to admin!
Hi Chandler,
I am sorry for the late response, it was our weekend.
Unfortunately, I still could not access your site’s backend.
Will you please share the URL here?
Hope to hear from you soon.
Thank You
thehickoryoak.com
Hi Chandler,
You are using custom attributes for this product.
If you want to convert them to image-type swatches, you will need the premium version of the plugin.
Otherwise, please use global image type attributes.
Configure the global image attribute like this.
If you have more questions or any confusion, please let us know.
Thank You
Variation Swatches Only Appear on Certain Products
Chandler Vogler
Hi, I’ve updated the “fabric” attribute to include swatch imagery and the images only seem to appear on the “Sectionals” and “Headboards” items, even though the same attribute is associated with “Swatches”.
Example:
Camel Headboard shows the swatch imagery under the line “Fabric -”
BUT
Swatches shows the buttons under the line “Fabric Color -”
Also, why would the verbiage be different between the products when they are associated with the same attribute?
Thank you so much for any assistance.