Variation Swatches Pro not updating to 2.0.26

Hey Golam,

Thanks for your response! Unfortunately, it looks like the download link you sent has expired, so I am unable to download the plugin files you sent.

Additionally, I due to security reasons, I will not share my account login info with you. I can provide the email associated with my account that’s used for my username: [email protected]. My order number is: 118095. My subscription number is: #139673

I will not provide you with my password as it is a reasonable expectation that as the plugin developer, you should have the ability to troubleshoot the issue without requiring your user to share sensitive login information.

Please let me know what alternative information I can provide you with to aid in your troubleshooting—I’m happy to help! I’d like to resolve this issue as soon as possible. I have provided screenshots of my account page showing that no downloads are available in my account pages. [edit: the images are stripped from my reply when uploaded]

Thank you!

Jesse Wilson

Got it. I’ve added the product to the cart and proceeded to checkout, but I’ve stopped there. The order number that appears is (Order #140347).

Thanks so much for your help—I’ll keep an eye out for your next message.

Thanks Golam!