Hi Francesco,
Thanks for reaching out to us. Are you using any additional lazyload plugins for the image? If so, can you please disable and check again?
Hope to hear from you soon.
Thank You
Thank you for the reply,
I already tried to disable all others plugin, except for the mandatory ones, and just mantain yours and still the issue persist.
Hi Francesco,
Please check now, you were using the additional lazyload feature from your theme: https://paste.pics/PBKYT
I have disabled that option. The lazyload is a built-in feature of WordPress since version 5.5. Please check this article to learn more: https://make.wordpress.org/core/2020/07/14/lazy-loading-images-in-5-5/
So, we have built our plugin based on the default behavior.
Thank You
Hi Hakik!
Thank you, I saw something changed but still, a product with a default variation has the cover image disappearing.
The correct behaviour should be that mouse hovering on the cover image it will show the default variation image. Am I wrong?
Thank you again
Hi Francesco,
Will you please check by temporarily disabling our Swatches plugin?
Then check whether it happens or not.
If it is not happening without our plugin, please record me reproducing your issue using a tool like this: https://www.useloom.com
It helps me to quickly figure out the issue.
Thank You
Products’ Cover image disappear in shop page
Francesco Castagnasso
Hello,
I need to know how to resolve this issue:
when your plugin is activated and I am on the general shop page, with the products list, the main cover image of a product disappear after a pair of seconds.
The only way to set an image visibile is to have a default variation of that product with an image set.
But in this way we lose the feature of image swapping with the hovering of the mouse cursor and we need it.
Is there a way to restore this default wordpress functionality?
Thank you