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Out of stock and archive shop

Hello ,
i purchased the premuim plugin
but still cant use the clickable out of stock feature and i cant show the vaiations on the product card
please support

Hakik Zaman

Hi ahmad,

Thanks for reaching out to us. You are using the Crocoblock JetWooBuilder Product Grid layout.

Please use a child theme and follow the below steps:

->Activate the child theme.

->Download the folder from here: https://we.tl/t-hK4xRXlMbT

->Upload it inside your child theme folder.

->Extract the zip file using File Manager.

->Remove the zip file after unzipping.

->Refresh the shop/archive page.

Thank You

i dont want to do it through child theme cuz im working on the main theme

 

Hakik Zaman

Hi ahmad,

i dont want to do it through child theme cuz im working on the main theme

Then do it at your own risk. If you modify a theme directly and it is updated, then your modifications may be lost. By using a child theme you will ensure that your modifications are preserved.

and what about the clickable out of stock ?!

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank You

ok i will record but all i want is use the clickable out of stock feature if i cant use it please i want to refund my money cuz i didnt get any extra features till now!

Hakik Zaman

Hi ahmad,

Please disable the WOO SAP Integration plugin and check by clicking on the out-of-stock swatches.

Thank You

its working let me check the woosap code maybe i detect the conflict

Hakik Zaman

Hi ahmad,

Is there anything else we can do for you?

Or, can I close this ticket?

Thank You