Hi Jörg,
Thanks for reaching out to us.
Please make sure your theme has any gallery features or not. If your theme has a gallery feature, please disable the theme-built gallery and enable the WooCommerce default gallery.
If your theme didn’t provide a visual option to enable the default gallery, please contact theme support and ask them to do it for you.
Note: Our gallery plugin is an extension of the default WooCommerce gallery. It will not work with your theme-built gallery. Because there are several themes with different gallery structures. It is not possible to make it compatible with each. That’s why we extended the default WooCommerce Gallery.
Hope to hear from you soon!
Thank you
Gallery is not function
Jörg Stroisch
Hi,
now I have tested around for a while, and it is clear, that the Gallery view is not longer function on my installation. I don’t know exactly since when, but some days before, it function well.
Here is an example link:
https://www.miaskribo.com/tintenroller/skribent-tintenroller
Normally, I you choose a variation, the thumbs should be shown, for instance, if you choose “gold schwarz” (“gold – black”), there have to be three or four thumbs shown under the main image.
Please inform me, if you need further informations.
Greetings,
Jörg