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Problemas al insertar 2 variaciones

Hello. We have variable products set up with color and size attributes, for example a product can have 2 variations; Green/Any Size and Black/Any Size.

There is a product image in the corresponding color for each variation, but at this time the image does not change unless a color and size is selected, but does not change when ONLY a color is selected:

https://biker.coolmotorcycleschiclana.es/casco-nzi-activy-3-mexican-skulls/

However, there are no problems when there is only color variation and no more variations:

https://biker.coolmotorcycleschiclana.es/bisagra-pantalla-casco/

 

Thanks

Hakik Zaman

Hi Elisabet,

Changing images is not a feature of our plugin, is a feature of WooCommerce itself.

Could you disable our Swatches plugin and check if is it working without our plugin or not?

Thank you

Thank you for your prompt response, sorry I thought it was a function of your plugin, as without your plugin active, that function does not work in WooCommerce.

Hakik Zaman

Hi Elisabet,

Sure, take your time. Please let me know if you have any further confusion.

If not, can I close this ticket?

Thank You

Thank you. I have tried to close the ticket but I can’t find the option.