Hi Rania,
Thanks for reaching out to us. I have visited your product page. It seems you have customized the default behavior of WooCommerce.
When you click on Pool Shape and try to add Pool Size a modal/popup is showing, which is not a WooCommerce behavior. The modal/popup is displaying all the options for Pool Size which is controlled by the theme/custom code you are using.
It is beyond our support scope when you customize the attribute behavior.
I think your developer can give you a proper solution.
I hope I could clear up your confusion.
Thank you
Issue with “Select” option not “hiding” unavailable options when a previous attribute is selected
Rania Karam
Hi,
We have Variation Swatches for WooCommerce and Variation Swatches for WooCommerce -Pro installed.
I recently updated WordPress and most plugins.
Please check this link for an example:
https://affordablepools.com.au/product/cape-york/
So when we select the Pool shape, if people click on Select Pool size, in the past, they only see the selections available for that shape. The rest were turned off. (display none). Now they see everything.
They cannot select all sizes, unless the correct shape is selected (so the customer has to guess), but after, the correct shape is selected and the others are faded and crossed.
It works ok if the attribute type for pool size is button. When the Pool shape is selected, the pool size shows only the sizes available for that shape.
Can you please help me?
I tried to look for a solution online. Nothing works.
please let me know if you need cpanel access