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Variation Swatches For WooCommerce cross out not showing out of stock

Mark Munnings

I have selected the cross out of stock checkbox and this does not show in my product page. I followed the support article https://www.radiustheme.com/docs/variation-swatches/faqs/variation-not-change/

However there does not appear to be any AJAX change options available to me in the menu and the menu does not appear in woocommerce/settings
The correct menu does appear in the Getwooplugins/swatches settings area, however there is no AJAX change options available.

I’d also like to have the main product image change when a variable colour is selected to match the variation image loaded in the product information. I have not been able to work out how to make that work either.

I’m using the beaver builder theme. Here is a link to one of our updated product pages. https://breathevelo.cc/shop/super-domestique-merino-wool-cycling-jersey/

Thanks

 

Mark

Rezwan Shiblu

Hi there,

Thanks for reaching out to us.

Are you using Variation Swatches For WooCommerce by Emran Ahmed?
Please give us temporary admin access to your site. We’ll try to investigate the issue for you. You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you.
 

Mark Munnings

Thank you very much Alex, i’ve not given access to my site to anyone before and certainly not to someone who is an app developer. Do any other users have any feedback re: giving access to third party providers to your woocommerce site?

I have managed to resolve the cross out function being activated by Reinstalling the free version of the app and then re-installing the paid version of the app. I had deleted the free version once I added the paid version, however it looks as though you need both versions installed for the pro features to function correctly.

I am still having issues with the variation image not showing in the main screen when the swatch is selected. This is despite adding variation images for each colour item as suggested in your guide. Thanks

Rezwan Shiblu

Hi Mark,

I am still having issues with the variation image not showing in the main screen when the swatch is selected. This is despite adding variation images for each colour item as suggested in your guide. Thanks

Can you please temporarily deactivate our Swatches plugin and check if it happens without our plugin or not?

Thanks.

 

Mark Munnings

Alex sincere apologies for the delay getting back in touch. When your app is deactivated the correct variation image does not display in the main product image screen. Thanks Mark

Hakik Zaman

Hi Mark,

If it is happening without our plugin that means it is not from our side.

Please try to perform a plugin conflict test on your site by deactivating all the additional plugins except WooCommerce.

You can use Healthcheck & Troubleshoot plugin to perform the plugin conflict test. It will not affect the front end of your site but you can disable the theme in troubleshooting mode.

Thank You

Mark Munnings

Hakik are there any native woocommerce settings that control whether the main image is displayed when a colour variation is selected? I cannot see any plugins that would influence the display of the main image according to the variation selected. We are using the beaver builder theme in our site. Thanks Mark

 

Hakik Zaman

Hi Mark,

Displaying the main images after selecting variations is a native feature of WooCommerce.

As I said before if it is happening even without our plugin, it means it is not from our side.

Sometimes theme changes the native behavior of WooCommerce. You can temporarily enable a default theme to check.

You can use Healthcheck & Troubleshoot plugin to perform the plugin/theme conflict test. It will not affect the front end of your site but you can disable the theme in troubleshooting mode.

Thank You