Hi there,
Thanks for reaching out to us.
Please follow this guideline properly on your Xstore theme –https://getwooplugins.com/documentation/woocommerce-variation-swatches/#xstore-theme-override
Hopefully, this will helps.
Thank you.
Hi there,
Thanks for reaching out to us.
Please follow this guideline properly on your Xstore theme –https://getwooplugins.com/documentation/woocommerce-variation-swatches/#xstore-theme-override
Hopefully, this will helps.
Thank you.
Hi there,
Could you please send me your theme file so I can try this without breaking your main site?
You can upload the theme zip file here – https://wetransfer.com/
After that send me the uploaded link here on this ticket.
Thank you.
is it possible to do directly on the site? it not active now anyway
Hi there,
Yes possible but it will be better if you send us your theme file.
Let me know your thought.
Thanks.
i prefer that the changes will be made directly on the site
Hi there,
Please look at this screen recording – https://www.loom.com/share/42235a208c2f4070b044638db1d601e2
and kindly update the password on the site access area.
Thanks.
this is the new password: )7ibZzgsI1xRsS14krjpnB7k
Hi there,
Could you please create a staging site where we can be able to test it without breaking your main site and share the login credentials with us?
Just ask your hosting company, they can create a staging site in a few minutes.
We’ll try to investigate the issue on your staging site.
Please let me know once you’ve done it.
Thanks.
is it possible to do the work directly on the website? i prefer it like this
Hi there,
I have checked that you have already added the code.
Please update your pro version plugin – https://prnt.sc/TAGdkBPiickm to 2.0.15
Let me know if this work after updating.
Thanks.
Hi there,
I understand what you wanted.
First of all please update your variation swatches pro version plugin – https://prnt.sc/YSCEFOidddh9
Thanks.
the plugin was updated
we updated it now
Hi there,
I have checked your site and noticed some conflict issue.
You are using Xstore theme built-in swatches feature and our swatches plugin feature together so it’s not working properly.
Screenshot – https://prnt.sc/HQGAYVNf6bQL and https://prnt.sc/pJiusnZ8fz1S
Please take a look at this screen recording for better understanding – https://www.loom.com/share/a306ef0fc1e64e3eb250c259447f41ab
You need to use our swatches feature only if you want to show the swatches properly on your shop/archive page.
Thank you.
i understand but i ask you to do it
i paid for the plugin and one of the services it includes is this kind of support
Hi there,
Could you please create a staging site where we can be able to make some changes without breaking your main site and share the login credentials with us?
Just ask your hosting company, they can create a staging site in a few minutes.
We’ll try to investigate the issue on your staging site.
Please let me know once you’ve done it.
I will happy to assist.
Thanks.
you can do it directly on the site no need for staging site
Hi there,
Thanks for confirming.
After getting confirmation from you, I have changed some things.
1. I have changed your theme swatches attribute type to our swatch plugin attribute type – https://prnt.sc/15cBVAa2IcU-
2. I have clicked the save swatches button from the edit product page – https://prnt.sc/Ve6U63ePCQ7J
3. After that our swatches are showing on the shop page – https://prnt.sc/WLNHKlVSKl3y
4. For showing color, you need to add color – https://prnt.sc/RnbA082CB_N_ or https://prnt.sc/btQfHiFs3Q9K
Thank you.
thank you very much just one last thing i want that when you choose a color on the preview and than click on the product that it will load with that variation already chosen, is it possible?
like that the color that was chosen on preview will be selected when you enter that product
Hi there,
Do you want this feature – Keep attribute variation selected on product page after clicking from shop / archive page ?
Screenshot – https://prnt.sc/8kc1qIhWW8dk
Let me know if I missed your point.
Thanks.
yes exactly thank you
but it doesn’t show on my side
i want it without hover
Hi there,
This feature works only on hover instead of on click at this moment.
You can send a feature request here- https://storepress.fider.io/
and let others users vote for it and follow the development of the feature if it’s accepted by the development team.
Thank you.
Shop Archive Page
guy pisakhov
Variation Swatches not visible I am using Xstore Theme and I would like variations to be visible on the shop archive page, and also have pro version of variable swatches but variations didn’t visible on shop page can you please look out the issue may be its theme compatibility issue. i try to fix issue with the help of this documentation “https://getwooplugins.com/documentation/woocommerce-variation-swatches/#uncode-theme-compatibility” but i didn’t get can you please fix issue for us