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Variations lost

James Clymer

Hi. I’m at wits end and I hope you can help. About once a day, or every other day, my variations disappear and it says that the product is out of stock. This affects ALL products that have variations. Non-variation products still work normally.

I’m attaching two images: First image is the way the product should appear; the second image is what the product page looks like after the bug occurs.

The only way for me to fix it is to do a full restore from my daily backup. I’m going to disable the plugin for the next 2 or 3 days to see if problem stops.

Thanks in advanced.

Cheers,

Jim

Screen Shot 2022-10-18 at 10.48.56 AM.pngScreen Shot 2022-10-18 at 10.38.39 AM.png

Rezwan Shiblu

Hi there,

Thanks for reaching out to us.

Could you please temporarily deactivate the Swatches plugin and check if it works without it?
Please also share an exact link to check the issue for you.

Hope to hear from you soon!

Thank You